Dear MUBI
I signed for the monthly subscription via the playstation3.
According to the HELP topic on the site despite playstation was showing 12,99 as a monthly fee it was warranted that only 7,99 would have been invoiced by MUBI and the price difference being a problem of Sony's slow updates.
Here's the help topic I am referring to:
http://support.mubi.com/mubi/topics/p...
Unfortunately today (after the free month trial) I have been invoiced of 12,99 instead of 7,99 as promised on the MUBI site.
How can I get the 6 Euro back?
Thanks
Luca
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-
EMPLOYEE
I’m
sorry!
Dear Luca,
I am very sorry for this mistake. Please contact us with the details of your payment and a link to this topic directly at support@mubi.com and we will take care of it immediately.
We will contact Sony and make sure that doesn't happen again.
Apologies for the inconvenience.
Best regards,
Maximilian
MUBI Support Team -
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