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Ali Engin Eroğlu
sad I’m Sad

Problem with Boxee

Hi,
I meet the mubi on boxee box. I registered my account and trying to use the service on boxee box. I can see 200 films on boxee(I can see onyl 82 on web) but I can not watch any of them. None of the 200 films on boxee is in the list that I can watch on web. When I try to watch the films on boxee I got a message "The film has been removed". Also I couldnt find a solution to access the films that is available to my region. Plese help
Thanks,
Ali

Merhaba, Mube'yi boxee box ile kullanmaya çalışıyorum. Ancak boxee de görünen 200 filmin hiç biri web sitenizde görünen (82 film) filmlerden değil. Dolayısı ile izlemeye çalıştığım zaman bu film kaldırılmıştır şeklinde mesaj alıyorum. Kısacası boxee ile filmleri izleyemiyorum.
Teşekkür ederim.
Ali,
1 person has
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  • Maximilian EMPLOYEE
    happy I’m confident
    Dear Ali,

    Apologies for the late reply.

    We have changed MUBI in Turkey to MUBI TÜRKIYE some months ago. www.mubi.com became tr.mubi.com where you can choose from 30 films a day, every day we add a new one and the oldest film in the list disappears. We also reduced the price to 4.99TL/month.

    The technical change is not so easy, especially with devices like boxee. Also with boxee you are only available to watch one of the 30 films every day that are in this list:
    tr.mubi.com/films

    Could you please try to watch one of these films via boxee and let me know if it works?

    I am sorry for the confusion and the inconvenience, we are working hard on fixing the actual problem and we will look in any individual problem you might experience on MUBI.

    Best regards,
    Maximilian
    MUBI Support Team
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